Please Read Carefully

At Luxury Lash Boutique, we are committed to providing each client with an exceptional experience and reserving dedicated time for every appointment. Out of respect for our team, our schedule, and other clients, we kindly ask that all appointments be honored as booked. As a courtesy, appointment confirmations are sent by phone call (by request), text message, or email.
If you need to cancel or reschedule your appointment, we respectfully request at least 24 hours’ notice prior to your scheduled appointment time in order to avoid a cancellation fee.

To allow for grace and understanding, a client’s first late cancellation will be waived. A second late cancellation will incur a $35 cancellation fee, and any additional late cancellations thereafter will incur a $50 cancellation fee.


No Shows
No-shows are not accepted at Luxury Lash Boutique. In the event of a no-show, the card on file will be charged a $50 inconvenience fee for the first occurrence. Any additional no-shows may result in the full service amount being charged to the card on file. Clients with repeated no-shows may also be required to pay for services up front toward future appointments at the time of booking.

To ensure proper documentation and confirmation, all cancellations or rescheduling requests must be made and confirmed by phone call or text message. Cancellations submitted by email will not be accepted.

At Luxury Lash Boutique, client satisfaction is deeply important to us, and we are dedicated to addressing any concerns with care, professionalism, and prompt attention. That said, we do not offer refunds, credits, or exchanges on services rendered or products purchased.

If you are dissatisfied with a service for any reason, we encourage you to contact Luxury Lash Boutique Management directly so we may address your concerns appropriately. We genuinely value all client feedback, whether positive or constructive, as it helps us continue to elevate the experience we provide.