Luxury Lash Boutique (“Luxury Lash Boutique,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book an appointment, purchase services or products, sign up for promotions, or otherwise interact with us online or in person.

By using our website or services, you agree to the terms of this Privacy Policy.

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Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Book an appointment

• Fill out a contact form

• Subscribe to emails or text messages

• Purchase products or services

• Enter promotions or special offers

• Contact us by phone, email, text, or through social media

This information may include:

• Name

• Email address

• Phone number

• Billing information

• Appointment details

• Service preferences

• Any other information you choose to provide

We may also automatically collect certain non-personal information when you visit our website, such as:

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on our website

• Referring website information

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How We Use Your Information

We may use the information we collect to:

• Schedule and manage appointments

• Provide requested services

• Process payments

• Communicate with you about appointments, updates, and promotions

• Respond to questions or customer service requests

• Improve our website, services, and customer experience

• Send marketing emails or text messages, where permitted by law

• Maintain business records and comply with legal obligations

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Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and help us better understand how visitors use our site. These technologies may collect information such as browser type, pages viewed, time spent on the site, and general website activity.

You can usually adjust your browser settings to refuse cookies or alert you when cookies are being used. Please note that disabling cookies may affect certain website functions.

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How We Share Your Information

We do not sell your personal information.

We may share your information only in limited circumstances, including with:

• Service providers that help us operate our business, such as appointment scheduling platforms, payment processors, email or text marketing platforms, and website hosting providers

• Professional advisors, such as accountants, attorneys, or insurance providers, when necessary

• Government agencies, law enforcement, or other parties when required by law or to protect our rights, property, or safety

Any third-party service providers we use are expected to handle your information responsibly and in accordance with applicable privacy laws.

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Payment Information

Payments made through our website or booking systems may be processed by third-party payment processors. We do not store full credit card information on our own servers unless specifically stated otherwise. Payment information submitted through third-party processors is governed by their privacy and security policies.

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Marketing Communications

If you sign up to receive promotional emails or text messages, we may use your contact information to send you updates, offers, and salon news. You can opt out of marketing emails at any time by clicking the unsubscribe link in the email. You may opt out of text messages by replying STOP, where applicable.

Even if you opt out of marketing communications, we may still contact you regarding appointments, transactions, or important service-related notices.

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Third-Party Links

Our website may contain links to third-party websites, booking platforms, social media platforms, or other services that we do not control. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing any personal information.

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Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

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Data Retention

We retain personal information only for as long as necessary to provide services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

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Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website. If we learn that we have collected such information, we will take reasonable steps to delete it.

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California Privacy Rights

If you are a California resident, you may have certain rights regarding your personal information under applicable California privacy laws. These rights may include requesting access to certain personal information we collect, requesting deletion of personal information, and requesting information about how your data is used.

To make a privacy-related request, please contact us using the contact information below.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of our website or services after changes are posted means you accept the updated policy.

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Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Luxury Lash Boutique
7660 Fay Ave Suite M

La Jolla, CA 92037

858-531-2545

management@luxurylashboutique.com​

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Last Updated: Jan 2026